Datenschutzerklärung
Privacy Policy — Rilvex
Last updated: May 2026
At Rilvex, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order history
Device Information
- IP address
- Browser type
- Device type
- Time zone
- Cookies and browsing behavior
Usage Information
We may collect information about how you interact with our website, products, and advertisements.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Personalize your shopping experience
- Send promotional emails and marketing communications (if applicable)
3. Sharing Your Information
We may share your information with trusted third parties that help us operate our business, including:
- Payment processors
- Shipping carriers
- Marketing and analytics providers
- Shopify and related ecommerce services
We do not sell your personal information to third parties.
4. Payment Security
All payments are processed securely through trusted payment providers. We do not store your complete payment card details on our servers.
Our store uses industry-standard security measures to protect your information.
5. Cookies
We use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze traffic and performance
- Deliver relevant advertising
You can disable cookies through your browser settings at any time.
6. Data Retention
We retain your information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to certain data processing activities
To make a request, contact us at:
8. Third-Party Services
Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of external websites or services.
9. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with the revised date.
11. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact us:
Rilvex Support
📧 chi01679633780@gmail.com